Great post about these issues at
http://crossingzebras.com/heres-a-rubiks-cube/My comments:
Great Points. A couple that you did not tackle directly.
The NPE does not have a function like Valkyrie will at launch (via audio prompts) which says you are missing a piece of information or doing something wrong. Do this to fix yourself, IE "Looks like you are missing a skill to make what you are doing easier, you are rich in this world go spend ISK on this skill book you are missing."
Saying you are on your own in text at the end of each of the career agent mission path looses its punch after you do one of them.
The lack of link from basic materials to build things to source can also
be talked about at the basic T1 level. The gathering of information to
find non Trit ore is far from clear.
Every step linking types of ore needed in the industrial UI, to the rocks you need to mine and then reprocess to obtain them, to where you can find the right rocks in the first place. Is more then one obvious link apart. Places that you would think would have this information like the Info panels just
talk their rarity. Even searching the Evelopedia wont find that information until you back out and look up mining in its totality. This issue is currently in work with CCP Reddawn the Dev working on the NPE.
The fact you cant figure out which skills effect "number of lockable
targets" from somewhere on the target management interface but have to
figure it out in the ISIS or checking each skill that is on the market
is just an other example.
The fact that damage dealt by each faction is standardized should be leveraged to help out new players not hidden so players are directed to Eve Survival at the first opportunity.
All solutions will require Dev resources:
When an industrial ISIS was brought up to the devs it was stated it would take a month only working on that just to generate the text. That's not including the time working on how to present the information in the first place.
An info sheet like
http://dl.dropboxusercontent.com/u/6781003/EvE/Quick%20Reference%20Sheet%20by%20Korgan%20Nailo.pdf could be included in a new section in the help menu called player resources but that might be considered to much information until that information is included in a more game play friendly manner.
The current set of improvements are on Singularity I would suggest players interested in the NPE to download and run thru the current version so rough spots can be identified and fixed.
The new tool tips and new learning structure once they hit Sisi and then TQ will be a significant improvement once the current teething issues like delays are worked out but the long term fixes cannot come soon enough.
Salpun
edit fixed link. Info is old and will be older in Cruis